Due to increasing need for workers in the tech workforce, the Minnesota State I.T. Center of Excellence has partnered with Google I.T. to help Minnesota residents 18 and over earn the Google IT Support Certificate.
No Degree or Experience Necessary!
Obtain Job Ready Skills Now Through Affordable Training That Can Start You Down a Successful Career Pathway
- Technical Support Fundamentals
- The Bits and Bytes of Computer Networking
- Operating Systems and You: Becoming a Power User
- System Administration and IT Infrastructure Services
- IT Security: Defense Against the Digital Dark Arts
IT Support Specialists help install software and computer work areas as well as assisting coworkers with technical issues.
Career possibilities include:
- User Support Specialist
- Tech Support Specialist
- Computer Specialist
CAREERwise Information Support and Services Pathway
CLICK IMAGE TO SEE CAREER PATHWAY:
During This Training You Will Learn How To:
Perform day-to-day IT support tasks like computer assembly, wireless networking, installing programs, and customer service
Provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Use systems including:
Domain Name Systems